UK Delivery
Free UK delivery over £50 applies only to England, Wales and Scotland (excluding Scottish Highlands & Islands, Aberdeen, Argyll, Arran and Dundee). Please note, gift cards cannot be included in the basket total to qualify for free delivery.
Please order before 21st December 2023 for a Christmas Delivery.
Otherwise, delivery charges are as per the below table:
| Delivery Region | Delivery Charge |
| England, Wales & Scotland (excluding the areas in the group below) | £4.95 |
| Scottish Highlands & Islands, Aberdeen, Argyll, Arran, Dundee, Isles of Scilly | £12.95 |
| Northern Ireland | £16.95 |
Unfortunately, we are unable to ship to the Channel Islands and the Isle of Man.
Delivery Details
All of our bottles are sent in 100% recyclable packaging.
Deliveries to mainland UK are sent using our delivery partner DPD. Deliveries usually arrive within 1-2 working days, and we will endeavour to deliver your order the next working day.
If you have a problem with your delivery, please get in touch with us at deliveries@cotswoldsdistillery.com.
Online Returns Policy
If you have any issues with your online order and would like a refund, please get in touch with us at deliveries@cotswoldsdistillery.com. We will endeavour to refund the full value of any product(s) purchased if the conditions below are met:
- You return the product in question to us within 7 days of receipt of your order to the following address, including your order details and order number:
- Unless the item is damaged or faulty, you return it to us in a resalable condition; unopened and in the same condition you received it in.
- Unfortunately, we are unable to refund the cost of postage, either on your original order or the cost of returning the item unless the product itself is faulty.
- For any damaged or faulty items we will refund the return delivery cost and send a replacement item free of charge or refund the order amount. Please inform us of damaged or faulty items within 48 hours of receipt of the product, ideally with photographic proof, and we will refund you within 30 days of your notifying us. In certain situations, the goods may need to be returned for quality analysis. If this is the case we will arrange for collection from you by courier.
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If the product is damaged when the courier arrives at your door, and shows clear signs of breakage or leakage at the time of delivery, please refuse the parcel and ask the courier to return the goods to us. Please contact us at deliveries@cotswoldsdistillery.com to let us know so that we can make arrangements for a replacement or refund.
- Please note any reimbursement will be refunded onto the credit or debit card used by you to pay for the original purchase.